Friday, November 6, 2009

beep beep yeah

Have I mentioned that my car is still in the shop? Still. In. The. Shop. Still. I took it in 2 weeks ago! Want to hear the story? Of course you do. Why do I even ask?

So, I got a call from Tiffany at the body shop (very nice gal) the Wednesday after I took the car in. She said they found more damage and told my insurance (who will remain nameless unless I get my car back soon) and she was waiting on approval in order to move forward. That's fine. Normal. Good so far.

And I think it was Friday morning that Tiffany called me again saying that my insurance adjuster finally called her back. Finally? Turns out they found the extra damage on Monday and had been calling my adjuster every day for a week. Seriously? Oh yes. And I guess my adjuster, let's call her Amy because that's her name, tried to claim that she never got the messages. All 5 of them. Uh huh. Sure. That's believable. Should've just gone with the too busy to call you back excuse. Works every time. Anywayyyy, so at this point Tiffany says that she's spoken with Amy and Amy wants to send a guy out to inspect the extra damage and approve the new estimate before they start any body work.

Fine. No problemo. It sucks that it had been a week thus far, but I can roll with it.

Sooo, Tuesday rolls around and Tiffany (I love Tiffany) calls me again saying that the guy (neither of us knows who this dude is or what his job title is) has yet to come out and my car is just sitting there waiting for my insurance to wave their little magic wand and approve the damn work. At this point, I can no longer be nice (to the insurance). I thank Tiffany and tell her I'm calling Amy to see if I can't get things rolling. I leave Amy a polite yet firm message and didn't hear back at all on Tuesday.

Thursday morning. Magical Thursday morning, I get a call from a guy called Jimmy (the mystery insurance guy) saying he'd approved the estimate and is sending the body shop a check. Thank you jebus finally! FINALLY! I guess I just needed to make that call, but DUDE, I shouldn't have to. My insurance should do its job. They're getting my money. They're paying for my rental. You'd think they'd want to save some money there, right? Lame.

And while I am glad this is finally working out, the fact remains that my car has been sitting, lonely and alone and cold, in the body shop. Just sitting there for 2 damn weeks. Just waiting for the work to get started. I took it in 2 weeks ago and the work just began yesterday! For serious. And of course I don't blame the body shop. They've been nothing but professional and kind. I went through them because I took my car there last year when she was totaled (I'm sure I told you that story) and they were very nice. They were also very comforting and understanding when I needed to grieve the loss of Darla, my very best and most reliable car. Not only did they not laugh, but one gave me a hug while another got me a coffee. They are very nice people. I might be a tad over dramatic and loony tunes, but they are very nice over there. If you live near me and ever need a good body shop, I can recommend a good one.

Needless to say, I am ready to get my car back. Obviously nothing will happen this weekend, but I'm really hoping for early next week.


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